We ship for free in Europe (DPD) with a purchase value of more than €300 (incl. VAT).
Shipping costs for a purchase value under €300 are €9,95 VAT incl.
When can I expect my order?
The items in our webshop are mostly stock items. The average delivery time is 5 working days.
Item damaged after delivery?
If the item you ordered appears to be damaged upon delivery, please follow our automated returns process and indicate that your item is damaged. We will then replace the item.
Do you want to return the ordered item?
Send a message to firstname.lastname@example.org and indicate whether you want to return part or all of your order. Shipping costs are not refundable. Our return address is: Turnhoutsebaan 208 – 2400 Mol, Belgium.
When will you receive your new item?
As soon as we have received your item, the amount will be refunded and you can place your new order.
How many days can I return something?
You enjoy a 14 day return policy, provided the product is returned undamaged and in its original packaging, unless it has been damaged in transit. Shipping costs are not refundable.
Our return address is: Turnhoutsebaan 208 – 2400 Mol, Belgium.
Each returned item must be in mint condition and complete (including tags).
In case of unusual returns or misuse, OutletBelgium reserves the right to make a repeat order.
Will not be returned:
- Items damaged or soiled by the buyer and worn clothing.
- Items with non-original packaging, incomplete items or missing accessories.
- Items damaged by negligence, misuse or repair by a third party or yourself.